Becoming a Trusted Advisor

Most Chief Audit Executives (CAEs) are not viewed as trusted advisors in their organization.

If that were true, executives would be knocking at the door constantly asking for help, and providing internal audit with all of the resources it needs.

... and we know that is not the case.

Becoming viewed as a trusted advisor requires both technical and soft skills, developing real relationships with executive management, navigating political land mines, and using a risk-based internal audit methodology.

Included below are YouTube videos, podcasts and recorded webinars you will find helpful to get you to Trusted Advisor status in your organization.

Sign up to receive the CAE Briefing directly to you in-box at: http://meffordassociates.com/caebriefing/

As a Chief Audit Executive, you're busy but also don't want to miss out on important information or spend hours each week searching. The Chief Audit Executive (CAE) Briefing provides you with a summary of relevant information so you can focus on being a trusted advisor, enhancing and protecting organizational value, and leading your team into the future.

YouTube Videos

Are you really a trusted advisor?

One aspiration of internal auditors is to be viewed as a "trusted advisor" to their organizations. When you really consider what it means to be "trusted" and an "advisor" is that what you really are providing to your organization? That's what they want, and that's what adds value, but what do we need to do differently to really be a trusted advisor.

Sign up to receive the CAE Briefing directly to you in-box at: http://meffordassociates.com/caebriefing/

As a Chief Audit Executive, you're busy but also don't want to miss out on important information or spend hours each week searching. The Chief Audit Executive (CAE) Briefing provides you with a summary of relevant information so you can focus on being a trusted advisor, enhancing and protecting organizational value, and leading your team into the future.

Internal Audit - Challenges and Opportunities (Sneak Peek)

Here is a sneak peek into some observations about the challenges and opportunities of #internalaudit after interviewing over 30 Chief Audit Executives.

Sign up to receive the CAE Briefing directly to you in-box at: http://meffordassociates.com/caebriefing/

As a Chief Audit Executive, you're busy but also don't want to miss out on important information or spend hours each week searching. The Chief Audit Executive (CAE) Briefing provides you with a summary of relevant information so you can focus on being a trusted advisor, enhancing and protecting organizational value, and leading your team into the future.

CAE Briefing E22

This week's video is about some myths and misconceptions related to risk-based internal auditing that are hurting our profession. Instead of being stuck down in the weeds, we need to be more aligned with management at the strategic level.

Sign up to receive the CAE Briefing directly to you in-box at: http://meffordassociates.com/caebriefing/

As a Chief Audit Executive, you're busy but also don't want to miss out on important information or spend hours each week searching. The Chief Audit Executive (CAE) Briefing provides you with a summary of relevant information so you can focus on being a trusted advisor, enhancing and protecting organizational value, and leading your team into the future.

CAE Briefing E21

This last week I did a webinar on risk-based internal auditing, so this week's video is a little about how to develop a truly risk-based audit plan. I get a lot of questions on this topic and find when I dig a little deeper there are a lot of people who think they are taking a risk-based approach, but actually are not.

Sign up to receive the CAE Briefing directly to you in-box at: http://meffordassociates.com/caebriefing/

As a Chief Audit Executive, you're busy but also don't want to miss out on important information or spend hours each week searching. The Chief Audit Executive (CAE) Briefing provides you with a summary of relevant information so you can focus on being a trusted advisor, enhancing and protecting organizational value, and leading your team into the future.

Podcast Episodes

E33 Risk-Based Internal Auditing

Even though we have been using the term "risk-based auditing" for over 20 years, many internal audit groups have not really implemented it ... and many mis-understand the concepts behind it.

In this episode I explain the challenges and opportunities facing internal audit as a profession and why moving to a truly risk-based approach is the opportunity for us to overcome those challenges. I also discuss the confusion with the terms objective-based, or risk management-based audit.

I've been preaching risk-based internal auditing for over 15 years and am consider one of the leading world experts on risk-based internal audit (and yes I wrote a book on this, frameworks, certifications and have trained internal auditors all over the world).

If you missed the webinar on Establishing or Improving a Risk-Based Audit Approach, you can now access it in the cRisk Academy on-demand library at: https://ondemand.criskacademy.com/p/establishing-or-improving-a-risk-based-audit-approach/

Join me for a deeper dive into Risk-Based Internal Auditing on the next webinar: Thursday, October 31, 2019 · 9:00 AM PDT. Register at: https://www.bigmarker.com/crisk-academy/Deeper-Dive-Risk-Based-Audit-Approach-with-Questions-and-Answers-Q-A

To learn more about how you can enroll in a new course and receive your Certified Risk-Based Internal Auditor (cRBIA) professional designation visit: https://ondemand.criskacademy.com/p/certified-risk-based-internal-auditor-crbia/

You can also save 60% when you register for the cRBIA course before 30 November 2019.

E26 Why Most Auditors are NOT Trusted Advisors

Are you a trusted advisors in your organization? You may think so, but do the executives in your organization actually perceive you as a trusted advisor? Most auditors have not reached this status, and instead feel frustrated or ignored.

In this episode I'll discuss a framework you can use for determining where you are currently, and what it would take for you to get to trusted advisor status. And I'll warn you right now, the answers are not what others are telling you to do. In fact, if you listen to others, you will likely continue to be frustrated. You'll also hear some questions to help you do your assessment and start making your plan.

We all just want to be big trusted advisors (and live in hilltop houses, driving fifteen cars ... nod to Nickelback) and here's how you can get there.

To fill out your application for membership in the Chief Audit Executive (CAE) Forum visit: http://bit.ly/cae-forum-join

The open enrollment period is only open until Friday, 13 September 2019, so get your application submitted today or you'll have to wait until the next open enrollment period.

To listen and for complete show notes and links to downloads, visit: http://www.jasonmefford.com/jammingwithjason/

To listen to this and other Jamming with Jason podcast episodes for CPE credit, visit: https://ondemand.criskacademy.com/courses/

The #1 #internalauditpodcast in the world has interviews and discussions (jam sessions) relevant to Chief Audit Executives and professionals in #internalaudit, risk management, and compliance.

E24 Gaining Different Perspectives to Help Executives Solve Problems with Emilio Rubio

As auditors we need to see the world with different eyes in order to really help executives solves problems. If we only focus on areas within the organization where we believe there is risk, we risk focusing on areas that don't really matter to management. One of the biggest reasons management does not think audit is adding significant value (and the number is pathetically low based on several surveys) is we are not helping them solve the real problems they experience. We often focusing on the narrow lens of internal audit and provide lower value recommendations, instead of thinking strategically as an executive of the organization.

If we want to be seen as a trusted advisor, we need to provide value and insight on areas where the executives are focused. We need to gain different perspectives to have more empathy and understanding of our audit clients. We need to be part of the solution, not another problem executives need to deal with.

Emilio Rubio has served several times as a Chief Audit Executive and in various executive management roles for companies all over the world. He provides a unique perspective as an auditor and executive manager who has seen both sides.

To listen and for complete show notes and links to downloads, visit: http://www.jasonmefford.com/jammingwithjason/

or subscribe and listen wherever you enjoy listening to podcasts: Apple Podcasts, Spotify, Stitcher, PodBean, Google Play Music, or YouTube.

The #1 #internalauditpodcast in the world has interviews and discussions (jam sessions) relevant to Chief Audit Executives and professionals in #internalaudit, risk management, and compliance.

To listen to this and other Jamming with Jason episodes for CPE credit, visit: https://ondemand.criskacademy.com/courses/

E23 Is Your Internal Audit Team Playing Varsity or JV Ball?

If you are ignored by other executives and frustrated getting resources you need, chances are you're playing at the junior varsity (JV) instead of varsity level. In this episode we'll explore some questions to ask so you can assess which one you are really playing, and provide some guidance on how you can level-up your playing so you make the varsity team in your organization.

If you'd like to join the webinar Jason mentioned on influence in this episode, you can register at: https://www.bigmarker.com/crisk-academy/Powerful-Everyday-Opportunities-to-Persuade-that-are-Lasting-and-Ethical-Influence-PEOPLE

Get added to the waitlist for when the CAE Forum opens up to new members visit: https://jasonmefford.mykajabi.com/cae-forum-waitlist-page

To listen and for complete show notes and links to downloads, visit: http://www.jasonmefford.com/jammingwithjason/

or subscribe and listen wherever you enjoy listening to podcasts: Apple Podcasts, Spotify, Stitcher, PodBean, Google Play Music, or YouTube.

The #1 #internalauditpodcast in the world has interviews and discussions (jam sessions) relevant to Chief Audit Executives and professionals in #internalaudit, risk management, and compliance.

E18 Moving Internal Audit to the Strategic Level with Norman Marks

In order to really add value to your organization, internal audit has to move to the strategic level. Too often we spend our time in the details and weeds and then wonder why executives are not interested in what we have to say. If you are being ignored, you are probably not talking and acting at the strategic level. Unless we focus on what is relevant to executives and the board, we risk being viewed as as not adding value and even worse irrelevant.

Jason Mefford is joined by Norman Marks, a retired Chief Audit Executive, Chief Risk Officer and thought leader to discuss what internal audit needs to do to move up to the strategic level and get a seat at the big kids' table.

 

E14 You Will Still Get Ignored with only Technical Skills and Staying Out of Harm's Way

Most people in internal audit focus a lot of time and energy on technical skills, ignoring soft-skills since those are just "touchy-feely" topics anyway that aren't that important in internal audit. Think again. You will still get ignored no matter how technically competent you are. The key to being heard and moving to trusted advisor status is through developing soft-skills.

Internal audit can also be a dangerous profession (and I'm not talking about paper cuts). Learn how you can stay out of harm's way.

Make sure to join me for the breakout session at IIA International Conference on "How to Become a More Mindful and Emotionally Intelligent Leader" on Tuesday, 9 July at 12:45. If you'd like to have a mini-interview that will appear on a future episode, make sure to message me on LinkedIn, e-mail me, or stop by the Unified Compliance booth in the exhibit hall, where I'll be hanging out.

 

E10 Adding More Value and Becoming a Trusted Advisor by Bucking Tradition with Dan Clark

Internal audit has established some great traditions over the years. As Tevye, the character from Fiddler on the Roof said: "Traditions, traditions. Without our traditions our lives would be as shaky as... as a fiddler on the roof!" Later; however, Tevye realizes, "our old ways were once new, weren't they?" We have to be willing to change with the times and create new traditions that provide more value to our organizations than the old ones.

Jason Mefford is joined by Dan Clark, for a discussion on establishing your own personal brand, tips for becoming a better auditor, and making internal audit a career. You'll also learn how to become a trusted advisor and provide insight and foresight.

Dan Clark is the GOAT of Internal Audit (you'll have to listen to learn what that means) and CAE of Washington Trust Bank. In a career that spans more than 30 years, Dan has accumulated a lot of wisdom that he shares in his book: Dare to Be Different - An Auditor's Personal Guide To Excellence. Currently, he is working on new book: The Tao of Internal Audit.

 

E4 Internal Audit Must Embrace Change, or Sink Like a Stone

I spent the last several months interviewing many chief audit executives (CAEs) from all over the world to gain a better understanding of the current state of internal audit. What I found is that not only is the pace of change accelerating at an alarming rate, but along with the mounting challenges come plenty of opportunities too. From these interviews, and my own experiences as a CAE at two organizations, I have identified some clear trends, challenges, and opportunities that most CAEs are working to address.

 

E3 Creating a Support Network and Some Werewolves in London

When we try to go through this thing called life and our career alone, the road is hard and usually full of landmines. It's better to admit we need help and create or join a group that can be a support network and group of advisors before the stress and pressures from work spill over into our personal life and send us spiraling downward.

There is magic in groups. When the right people get together, develop real connections, and provide support and encouragement for each others, some really amazing things happen. Learn how magic happened during the writing of "Werewolves of London," hear a story of what happens when you try to do it alone, and how you can create your own support network, or join a group like the new CAE Forum.

 

E2 Are You Really a Trusted Advisor?

Many support functions in organizations want to be seen as a “trusted advisor” to the business, and internal audit is no exception. There is an aspiration to provide value, so we work really hard proving to ourselves that we are adding value, but other don't see it and tend to runaway.

“And I wonder, I wo, wo, wo, wo, wonder, why,” we aren’t seen as trusted advisors. Maybe it’s because we don’t really understand what “trust” and “advice” really mean.

 

Webinars

Deeper Dive: Risk-Based Audit Approach with Questions and Answers (Q&A)

As a follow up to the "Developing or Improving a Risk-Based Audit Approach" webinar, we will be doing a deeper dive to answer questions from the previous webinar.

Whether you are just getting started with a risk-based audit approach, or want to improve what you are doing, you don't want to miss this one. Jason Mefford, one of the leading world experts on risk-based internal audit (and yes he wrote the book on this) will explain the concepts and process behind using a risk-based approach.

Click on the link below for FREE access to the webinar!
ACCESS THE WEBINAR RECORDING

Establishing or Improving a Risk-Based Audit Approach

Whether you are just getting started with a risk-based audit approach, or want to improve what you are doing, you don't want to miss this one. Jason Mefford, one of the leading world experts on risk-based internal audit
(and yes he wrote the book on this) will explain the concepts and process behind using a risk-based approach.

He will also discuss some of the common mis-conceptions and mis-applications around a risk-based approach including:

- Difference between risk-based and objective-based assurance
- What a risk-based audit look really looks like
- The maturity model discussed in Sawyer's Internal Auditing, 7th Edition (he helped write this book too)
- Steps you can start taking today, to make your audit approach more risk-based

Click on the link below for FREE access to the webinar!
ACCESS THE WEBINAR RECORDING